Privacy Policy for Canadian Phytopharmaceuticals Corp. (CPC)
At Canadian Phytopharmaceuticals Corp. we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Personal Information Protection Act (PIPA).
Information We Collect
We collect personal information that you voluntarily provide to us, including:
Contact Information
Name, email address, phone number, and company name provided through our website forms (e.g., “Start Your Project” or “Contact”).
E-commerce Data
Billing address, shipping address, and order history when you purchase products or services.
Technical Data
IP address, browser type, and usage data collected through cookies and analytics tools.
In many cases, the personal information we collect relates to individuals acting in a business or professional capacity.
How We Use Your Information
We collect, use, and disclose personal information with your knowledge and consent, except where permitted or required by law.
We use your information to:
• Process and fulfill orders
• Respond to inquiries and provide consultations
• Support product development and manufacturing services
• Send marketing communications (only with consent)
• Comply with regulatory obligations, including Health Canada requirements
As a Health Canada Site Licensed manufacturer, certain information may be retained for product traceability, quality assurance, and compliance purposes.
All marketing communications comply with Canada’s Anti-Spam Legislation (CASL), and you may unsubscribe at any time.
Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
Service Providers
Including payment processors, IT providers, and shipping carriers who support our operations.
Regulatory Authorities
Where required for compliance, including Natural Product Number (NPN) registration and product traceability.
Data Storage, Security, and Transfers
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your information may be stored or processed outside of Canada, including in jurisdictions such as the United States, and may be subject to the laws of those jurisdictions.
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.
In the event of a data breach posing a real risk of significant harm, we will notify affected individuals and appropriate authorities as required by law.
Cookies and Analytics
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.
We may use third-party analytics tools (such as Google Analytics) to better understand how users interact with our website.
You may disable cookies through your browser settings; however, some website features may not function properly.
Your Rights
Under applicable privacy laws, you have the right to:
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact our Privacy Officer:
Canadian Phytopharmaceuticals Corp.
12233 Riverside Way
Richmond, BC, V6W 1K8
Canada
Email: info@canphyto.com
Phone: +1 604 303 7782