Behind the Claim: How CPC Builds Products That Say What They Mean
- Naz Serter
- May 11
- 3 min read
This month we have been writing about health claims — what they are allowed to say, what they are not required to prove, and where the gap between compliant and transparent lives.
This post is about what we do on our end to make sure that gap stays closed for every product that leaves our facility.
It Starts Before the Formula
A label claim is only as honest as the ingredient behind it. That is why our process starts with raw material verification — before anything enters production.
Every incoming botanical and active ingredient is tested in our on-site laboratory. Species identity, purity, active compound levels, microbial content, heavy metals. A supplier certificate of analysis tells us what the material was when it left their facility. Our testing tells us what arrived.
If a raw material does not meet specification it does not move forward. The claim on a finished product label is only defensible if the ingredient delivering it has been verified. That verification happens at our door, every batch, every time.
Health Canada's updated GMP guide for natural health products, coming into force March 2026, further strengthens requirements for raw material testing, supply chain controls, and batch release documentation — areas where CPC's processes already exceed the standard.
700+ NPNs — Every Claim Already Cleared
When a brand chooses a formula from CPC's catalog of 700+ pre-approved NPNs, they are not just choosing a product. They are choosing a claim that has already been reviewed and approved by Health Canada.
That distinction matters more than most brands realize at the start of the process.
A pre-approved NPN means the health claim on the label has been evaluated against the evidence submitted in the product license application. The claim is not just compliant — it has cleared the regulatory review that most new applications spend months navigating. For brands launching in a competitive market, that time and risk reduction is significant.
For consumers, it means the claim they are reading was not written by a marketing team working around a regulatory grey area. It was reviewed by a regulator and approved against a defined evidence standard.

Formulation and the Research Team Behind It
Pre-approved formulas are one part of what CPC offers. The other is formulation development — working with brands to build products from the ground up.
Our research team works with the evidence first. When a brand comes to us with a concept, the formulation process begins with what the science actually supports — which ingredients, at what dose, in what format, for which population. The health claim follows from that process, not the other way around.
This matters because the most common source of overstated label claims is not bad intent. It is a formulation process that starts with a desired claim and works backwards to find ingredients that can technically justify it. Our process runs in the opposite direction. The evidence defines the formula. The formula defines the claim.
What This Means for Your Brand
If you are building a natural health product and you want a label that says what it means — that the claim reflects what the product actually does, for the person actually buying it — the manufacturing partnership you choose determines whether that is possible.
A manufacturer with in-house raw material testing, a pre-approved NPN catalog, and a research team that starts with evidence rather than marketing language is not a commodity. It is the difference between a label claim that holds up and one that does not.
That is what we build here. Get in touch to discuss your product.
References
Health Canada. (2023). Natural health products regulations: SOR/2003-196. Government of Canada. https://laws-lois.justice.gc.ca/eng/regulations/SOR-2003-196/
Health Canada. (2025). Good manufacturing practices guide for natural health products (GUI-0158), Version 4.0. Government of Canada. Effective March 4, 2026. https://www.canada.ca/en/health-canada/services/drugs-health-products/compliance-enforcement/good-manufacturing-practices/guidance-documents/guide-natural-health-products-0158.html
Health Canada. (2022). Pathway for licensing natural health products making modern health claims. Government of Canada. https://www.canada.ca/en/health-canada/services/drugs-health-products/natural-non-prescription/legislation-guidelines/guidance-documents/pathway-licensing-making-modern-health-claims.html




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